Dear Landlords &Tenants,
We do hope you are safe and well in these unprecedented times. We wanted to provide you with an update on how we are currently operating and the guidance specifically available for Landlords & Tenants.
Some of our team have been furloughed but rest assured our Rental department is continuing to function as normal with staff now working remotely as per Government guidance for the safety of our team & community.
There should be no interruption to services, but please bear with us if any delays in response are experienced.
The past week, being the end and beginning of the new month, are our busiest for receiving tenants’ rents and we have been encouraged to see these coming in as contracted. However, this may change on a day, week and month by month basis ~ please be assured we will work through any issues on a case by case basis and keep you updated at every step.
For your reference, the Coronavirus Act 2020 came into force on the 26th March 2020 and this emergency legislation prevents new eviction proceedings from being commenced for a three-month period; from the 27th of March the court service has suspended all ongoing housing possession action for 90 days. Further information with regard the Government support available for tenants and landlords can be found via this link.
The Government has also published guidance for landlords and tenants who may be affected by current events to explain the measures relating to the Coronavirus Act 2020. This can be found via this link.
In line with public health guidance which advises that people stay in their current home unless absolutely necessary, the Government has also recently published advice on home moves during the COVID-19 outbreak. Home moves are still possible but if not essential, home buyers and renters should delay moving to a new home while measures are in place to fight coronavirus. More information on this advice is available here.
We are doing our best to keep you informed as advice changes and we are attempting to keep our community supported with our social media as we know how isolating this can all be. Please keep up to date with us on Instagram, Facebook & Twitter and please do download our Ricky Town colouring book if it will help you relax during this lockdown.
Please do contact us by phone 01923 773 616 or email to firstname.lastname@example.org if you have any queries, we will do our best to answer your concerns. We understand this is a worrying time for everyone and we intend to provide our services in a respectful way to the benefit of all involved.
We will follow this update with further more specific information in the next few days.
Neil Guilfoyle – Director
TREND & THOMAS ESTATE AGENTS