COVID19 Update for our Clients

Estate agents working from home with childrenWe do hope you are safe and well in these unprecedented times.  We wanted to provide you with an update on how we are currently operating and the guidance specifically available for the property industry.   On the 20th April 2020 the Law Society has collated the current information on Home Moving and Conveyancing to cover essential moves and those contractually binding.  You can find this information here.

Some of our team have been furloughed but rest assured our office is continuing to function as normal with staff now working remotely as per Government guidance for the safety of our team & community.

There should be no interruption to services, but please bear with us if any delays in response occur. Please contact us on the usual number 01923 773 616 and on the emails salesandlettings@trendandthomas.co.uk or neil.guilfoyle@trendandthomas.co.uk. We will be happy to answer any property questions you may have.  We are working hard to stay up to date during the rapidly changing scenario.

Screen Shot 2020-05-07 at 15.27.32During this time our on-line presence is vitally important and we remain on all the mainportals, Rightmove, Zoopla and Primelocation as well as our own website and all the main Social media channels such as Facebook, Instagram, IGTV, Twitter and Vimeo.

Where possible, we have carried out filming or received footage from clients, to create short video tours so we can continue to virtually market properties under the current conditions.  Please contact us should you wish to know more about our Virtual viewings and please visit our IGTV or Vimeo page for these.Penn Place IGTV Title

With regard to viewings, we are happy to organise a real-time Facetime or Zoom walk around where possible, for example where the property is either empty or the client is comfortable to carry out the walk around with the viewer and ourselves linked in.

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Sales Progression – Communication is key and we will work hard to progress your sale from exchange to the handover of keys, liaising with mortgage advisers, conveyancers and solicitors with all the tenacity and attention to detail that you expect from Trend & Thomas.  We will also keep you informed at every stage. It has never been more important to have a good agent working on your behalf to keep your sale on track and with our local expertise we will do just that.  We have had several successful completions  in recent weeks and expect to continue to do so despite these challenging times.

You may well have seen that we are also providing a strong presence on Social Media in a more community focused direction.  In these uncertain times we feel it is important to support our town and locals as best we can.  

We have been doing our best to communicate with you regularly and we will continue to do so.  On a personal note if anyone needs a pint of milk, some eggs, or a prescription picked up then please contact us.  We have helped out a few clients over the past few weeks and as we live in the Town centre it is much easier for us to do.coronavirus advice stay home save lives

Stay safe and well and keep in touch.

Neil Guilfoyle – Director

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