COVID19 Update for our Clients

Estate agents working from home with childrenWe do hope you are safe and well in these unprecedented times.  We wanted to provide you with an update on how we are currently operating and the guidance specifically available for the property industry.   On the 20th April 2020 the Law Society has collated the current information on Home Moving and Conveyancing to cover essential moves and those contractually binding.  You can find this information here.

Some of our team have been furloughed but rest assured our office is continuing to function as normal with staff now working remotely as per Government guidance for the safety of our team & community.

There should be no interruption to services, but please bear with us if any delays in response occur. Please contact us on the usual number 01923 773 616 and on the emails salesandlettings@trendandthomas.co.uk or neil.guilfoyle@trendandthomas.co.uk. We will be happy to answer any property questions you may have.  We are working hard to stay up to date during the rapidly changing scenario.

Screen Shot 2020-05-07 at 15.27.32During this time our on-line presence is vitally important and we remain on all the mainportals, Rightmove, Zoopla and Primelocation as well as our own website and all the main Social media channels such as Facebook, Instagram, IGTV, Twitter and Vimeo.

Where possible, we have carried out filming or received footage from clients, to create short video tours so we can continue to virtually market properties under the current conditions.  Please contact us should you wish to know more about our Virtual viewings and please visit our IGTV or Vimeo page for these.Penn Place IGTV Title

With regard to viewings, we are happy to organise a real-time Facetime or Zoom walk around where possible, for example where the property is either empty or the client is comfortable to carry out the walk around with the viewer and ourselves linked in.

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Sales Progression – Communication is key and we will work hard to progress your sale from exchange to the handover of keys, liaising with mortgage advisers, conveyancers and solicitors with all the tenacity and attention to detail that you expect from Trend & Thomas.  We will also keep you informed at every stage. It has never been more important to have a good agent working on your behalf to keep your sale on track and with our local expertise we will do just that.  We have had several successful completions  in recent weeks and expect to continue to do so despite these challenging times.

You may well have seen that we are also providing a strong presence on Social Media in a more community focused direction.  In these uncertain times we feel it is important to support our town and locals as best we can.  

We have been doing our best to communicate with you regularly and we will continue to do so.  On a personal note if anyone needs a pint of milk, some eggs, or a prescription picked up then please contact us.  We have helped out a few clients over the past few weeks and as we live in the Town centre it is much easier for us to do.coronavirus advice stay home save lives

Stay safe and well and keep in touch.

Neil Guilfoyle – Director

Trend & Thomas asks, Is OnTheMarket.com InTheMarket?

You may have heard the rumble of activity amidst the online property portals open to Estate Agents recently and we wanted to give you our summary of the situation and how it will affect our clients and marketing plans.

Last Monday saw the arrival of a new online portal called OntheMarket.com

This poZoopla logortal does a very similar job to the existing market leaders Rightmove and Zoopla with one very large difference – this portal is owned and operated by a consortium of Estate Agents. Emerging quite simply because Agents were tired of the duopoly of the big players causing mounting fees and very little in return. The fees were increasing, functionality was not improving and Agents felt duped that they were losing control of their marketing choices.

Screen Shot 2015-02-01 at 21.35.47For this reason the concept behind OntheMarket.com was excellent. An advertising and marketing choice created by Agents, for Agents with hugely reduced fees in comparison to the existing portals & potentially providing much needed competition to the market with the hope it would reduce the stronghold of Rightmove and Zoopla.

All admirable goals and we support the concept wholeheartedly. Trend & Thomas not being shy of a little competition to the market…with 6 Estate Agents in the High Street it’s not a game for the faint-hearted! However, in order to shake things up, OnTheMarket.com had one very serious condition – in order to join, benefit from hugely reduced fees and gain shares in the burgeoning company – you had to drop one of the other main portals – Rightmove or Zoopla.

The arrival of OnTheMarket.com has been a long term process and we have been watching the development of the portal over the past 12 months along with the reactions of Rightmove and Zoopla, other Agents, the press and most importantly, the public.

OnTheMarket.com launched last Monday and we have watched the week with interest.

Our findings after week one:

  • OnTheMarket logoNot enough budget to provide TV Advertising to match the competition
  • Not enough budget to ensure market leading functionality
  • Not enough diversity of properties listed to make it the go to portal for buyers, tenants.

So after a year of research and debate Trend & Thomas would like to announce our 2015 advertising and marketing decision – we will be staying with Rightmove & Zoopla.

Despite the great shake up OnTheMarket.com can give the industry and the attractive reduction in fees, we have come to the decision that the best interests of our clients are foremost and the giants of Rightmove and Zoopla have much bigger budgets, better current functionality, more exposure to the public and more back end support to fix issues and develop future technology.

While we herald the success of OnTheMarket.com we don’t feel it will currently give our clients & their properties the best advertising and marketing exposure. For the time being it will actually reduce the number of people being exposed to their property. From our research in this first week of OnTheMarket.com there is over 80% more online activity via Rightmove alone in our local area, than there is via OnTheMarket.com

We will continue to monitor developments and report any updates and news to you, but for now we are staying with the market leaders for the sole benefit of our clients.

OnTheMarket is not currently InOurMarket – but you can help us with our research by answering our poll: